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Ask UCPath Enhancements

The enhanced "Ask UCPath" site is live! UCPath has updated the “Ask UCPath” site with a new design to improve the user experience with a “Quick Search” for fast access to frequently requested content, enhanced self-service capabilities, and a new web page for transactors with “Submit on behalf of employee" (SOBO) access. Log onto UCPath Online and click on the “Ask UCPath” button to see the new features. 

Please watch the Ask UCPath Overview video for helpful information about the updated site.

Training resources

• Training Simulation: Submit an Inquiry to UCPath
• Training Simulation: Submit an Inquiry on Behalf of Employee (SOBO) to UCPath

W-2 Statements are Now Available

1/31/2023

W-2 statements for 2022 are now available to view and download. Log in to UCPath Online, and then select Employee Actions > Income and Taxes > View Online W-2/W-2C.

Employees who signed up for an electronic W-2 statement received an email notification that their W-2 is available. Employees who did not opt for the electronic version can still download it and will also receive a printed W-2 by mail to their home address listed in UCPath.

Former employees can view or download W-2 statements up to three years after their separation date. Visit UCPath Online, select Former Employees, log in, then click on Employee Actions > Income and Taxes > View Online W-2/W-2C. NOTE: Former employees must have a non-UC email address in UCPath for access and must create a former employee account with that email address to log in. For questions or assistance, contact UCI’s Employee Experience Center (EEC).

IMPORTANT: The University of California does not send W-2 statements by email or text. Do not open text or email attachments or links that claim to provide access to your W-2 statement.

UCI UCPath 2022 Year in Review

1/19/23
The UCI UCPath team partners with UCPath system users to provide information, training, advocacy, maintenance, and improvements for UCI working with the UCPath Center in Riverside, CA, and other UC locations. Together, we achieved many accomplishments in 2022 and look forward to working together in the New Year. See our 2022 highlights about the many kinds of support our team provides.

UCPath recently introduced a virtual agent system to its phone service. The virtual agents will be able to answer some common questions and, over time, be updated to handle a broader range of questions. Employees calling UCPath will experience the following:

• Callers will authenticate their identity and then be greeted by a virtual agent.
• The virtual agent will be able to answer some common questions regarding W2s, paychecks, vacation and sick accruals, direct deposit, employment verification, and Public Service Loan Forgiveness forms.
• If the virtual agent is unable to answer a caller’s question, the caller will be transferred to a customer service agent and will be informed of the average wait time to speak to someone.

Tax Info for Telecommuting Out of State or Country

As a result of Covid-19 pandemic, some UCI employees who normally work in California may now be working outside of the state or country. Employees that fall into this category may qualify for state taxes in the state they reside while telecommuting. To change your state residency for tax purposes, follow these steps and seek advice from your tax advisor if you have questions about changing your tax filing status.
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Moved? Update Your Address Now on UCPath Online

If you have recently moved, remember to update your address on UCPath Online.This is especially important if you receive paper paychecks mailed to your address on record. Direct Deposit is still the safest and fastest way to get paid. Please consider signing up for Direct Deposit on UCPath Online.